{"id":49,"date":"2026-11-02T16:03:41","date_gmt":"2026-11-02T16:03:41","guid":{"rendered":"https:\/\/insostareurope.com\/?page_id=49"},"modified":"2026-11-02T16:03:42","modified_gmt":"2026-11-02T16:03:42","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/insostareurope.com\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>INSO STAR EUROPE<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Data Controller<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In accordance with Regulation (EU) 2016\/679 (General Data Protection Regulation \u2014 GDPR) and Spanish Organic Law 3\/2018 on Personal Data Protection and Guarantee of Digital Rights, users are informed about the processing of their personal data through this website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The data controller is:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Company:<\/strong> ENDELAY ASSETS, S.L.<\/li>\n\n\n\n<li><strong>Trade name:<\/strong> INSO STAR EUROPE<\/li>\n\n\n\n<li><strong>Tax Identification Number (NIF):<\/strong> B40594244<\/li>\n\n\n\n<li><strong>Registered address:<\/strong> Carrer Principal P.I.Codonye, 8, 46220 Picassent, Valencia, Spain<\/li>\n\n\n\n<li><strong>Email:<\/strong> <a href=\"mailto:info@insostareurope.com\">info@insostareurope.com<\/a><\/li>\n\n\n\n<li><strong>Telephone:<\/strong> +34 621 14 33 49<\/li>\n\n\n\n<li><strong>Website:<\/strong> <a href=\"https:\/\/insostareurope.com\/\">https:\/\/insostareurope.com<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Personal Data We Collect<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on how users interact with the website, INSO STAR EUROPE may collect the following information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Identification data:<\/strong> first name, surname and, where required, tax identification details.<\/li>\n\n\n\n<li><strong>Contact data:<\/strong> email address, telephone number and postal address.<\/li>\n\n\n\n<li><strong>Order information:<\/strong> products purchased, order history, delivery and billing details.<\/li>\n\n\n\n<li><strong>Account information:<\/strong> username, account details and customer preferences.<\/li>\n\n\n\n<li><strong>Professional information (B2B):<\/strong> company name, business tax identification number, professional contact details and documentation required to verify eligibility for professional access.<\/li>\n\n\n\n<li><strong>Communication data:<\/strong> information provided through contact forms, emails and customer service enquiries.<\/li>\n\n\n\n<li><strong>Technical data:<\/strong> IP address, browser information, device information and technical activity logs, where collected through the website&#8217;s operation.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Only personal data that is adequate, relevant and necessary for the relevant purposes will be requested.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Purposes and Legal Bases of Processing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data may be processed for the following purposes:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.1. Customer registration and account management<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To create and manage customer accounts, provide access to account functionalities and maintain customer records.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Legal basis: performance of a contract or pre-contractual measures under Article 6(1)(b) GDPR.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.2. Order processing and delivery<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To process purchases, manage payments, arrange deliveries, provide order updates and respond to after-sales requests.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Legal basis: performance of a contract under Article 6(1)(b) GDPR.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.3. Legal, accounting and tax obligations<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To issue invoices, maintain legally required documentation and comply with applicable accounting, tax and commercial legislation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Legal basis: compliance with a legal obligation under Article 6(1)(c) GDPR.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.4. Professional customer registration (B2B)<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To review professional account applications, verify business information, assess supporting documentation and manage access to professional prices and purchasing conditions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the circumstances, processing is based on pre-contractual measures, contractual necessity or the legitimate interest of the company in verifying and managing its business relationships under Article 6(1)(b) or 6(1)(f) GDPR.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.5. Enquiries and customer support<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To respond to questions, quotations, requests for information and customer service enquiries.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Legal basis: pre-contractual measures or legitimate interests, depending on the nature of the request.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.6. Commercial communications<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To send newsletters, product information or promotional communications where users have given their consent or where another lawful basis expressly permitted by applicable legislation exists.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Users may unsubscribe or object to direct marketing at any time, free of charge.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.7. Website security and maintenance<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To maintain website security, prevent misuse, investigate technical incidents and protect the website and its users.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Legal basis: legitimate interests under Article 6(1)(f) GDPR, subject to the applicable balancing of interests, or compliance with legal obligations where relevant.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.8. Analytics and optional technologies<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where optional analytics or similar technologies are enabled, the related processing will take place on the applicable legal basis, including consent where required.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Further information will be provided through the Cookie Policy and the website&#8217;s consent management system.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Professional Accounts and Documentation (B2B)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">INSO STAR EUROPE provides a professional purchasing area intended for businesses, distributors and other eligible commercial customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Access to professional prices and purchasing conditions may require account registration, submission of business information and prior approval.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Documentation submitted for verification will be used for the purposes of reviewing and administering the professional relationship, verifying eligibility and preventing unauthorised access.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Access to verification documents will be restricted to authorised personnel and service providers where necessary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Users should not submit sensitive or unnecessary personal information unless specifically requested on a lawful and justified basis.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Data Recipients and Service Providers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data may be disclosed to or processed by third parties where necessary for the operation of the online store, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment service providers.<\/li>\n\n\n\n<li>Transport and logistics companies.<\/li>\n\n\n\n<li>Web hosting and technical maintenance providers.<\/li>\n\n\n\n<li>Accounting, tax and legal service providers.<\/li>\n\n\n\n<li>Technology providers supporting customer communications and e-commerce operations.<\/li>\n\n\n\n<li>Public authorities where disclosure is legally required.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">External service providers acting on behalf of ENDELAY ASSETS, S.L. will be subject to the applicable data protection obligations, including contractual safeguards where required.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data will not be sold to third parties.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. International Data Transfers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">INSO STAR EUROPE may serve customers located in Spain, other European countries and international destinations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where personal data must be transferred outside the European Economic Area, the company will apply the requirements of the GDPR, including an adequacy decision, appropriate safeguards or another lawful transfer mechanism where applicable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Information about international transfers and their safeguards may be requested using the contact details provided in this Privacy Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Data Retention<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data will be retained only for as long as necessary for the purposes for which it was collected.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The retention criteria include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Customer accounts:<\/strong> while the account or commercial relationship remains active and subsequently where retention is necessary for legitimate purposes or legal claims.<\/li>\n\n\n\n<li><strong>Orders and invoices:<\/strong> for the periods required by applicable tax, accounting and commercial legislation.<\/li>\n\n\n\n<li><strong>Contact enquiries:<\/strong> for the time needed to respond and manage any related follow-up or claims.<\/li>\n\n\n\n<li><strong>B2B documentation:<\/strong> while required to verify and maintain professional status and subsequently where legal obligations or justified claims require retention.<\/li>\n\n\n\n<li><strong>Marketing subscriptions:<\/strong> until consent is withdrawn, the user objects or the information is no longer required for the relevant purpose.<\/li>\n\n\n\n<li><strong>Technical and security records:<\/strong> for periods proportionate to security and operational needs.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Where required by law, certain data may be retained with restricted access until the applicable legal obligations or limitation periods expire.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Data Protection Rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Users may exercise the rights recognised under applicable data protection legislation, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access to their personal data.<\/li>\n\n\n\n<li>Rectification of inaccurate or incomplete information.<\/li>\n\n\n\n<li>Erasure of personal data where legally applicable.<\/li>\n\n\n\n<li>Restriction of processing.<\/li>\n\n\n\n<li>Objection to processing, including direct marketing.<\/li>\n\n\n\n<li>Data portability where applicable.<\/li>\n\n\n\n<li>Withdrawal of consent at any time, without affecting the lawfulness of processing carried out before withdrawal.<\/li>\n\n\n\n<li>Protection against decisions based solely on automated processing where the legal requirements apply.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise these rights, users may contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:info@insostareurope.com\"><strong>info@insostareurope.com<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The company may request additional information where reasonably necessary to verify the identity of the applicant.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Users also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD):<\/p>\n\n\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.aepd.es\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">9. Security of Personal Data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">INSO STAR EUROPE will apply appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration or unlawful disclosure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These measures will be adapted to the nature of the processing and the risks involved.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Access to personal data will be limited to authorised persons who require it for legitimate operational purposes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Cookies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The website may use technical cookies and, where enabled, optional cookies or similar technologies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cookies that require consent will be managed through the website&#8217;s consent mechanism.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Detailed information about their purposes, providers, duration and configuration will be available in the <strong>Cookie Policy<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Minors<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The website and its professional purchasing services are intended for users with the legal capacity required to enter into the relevant transactions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where personal data relating to minors is processed, the applicable legal requirements, including those concerning parental consent where necessary, will be respected.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Automated Decision-Making<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Professional account applications are intended to be reviewed through an authorisation process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No decisions based solely on automated processing that produce legal or similarly significant effects are contemplated as part of the currently planned standard account and purchasing processes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If such processing is introduced, affected users will receive the information and safeguards required by applicable legislation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Changes to This Privacy Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">INSO STAR EUROPE may update this Privacy Policy to reflect changes in legislation, website functionality, service providers or personal data processing activities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The current version will be made available on the website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where required by law, users will be informed of relevant changes or asked to provide renewed consent.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. Contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For privacy-related questions or requests concerning personal data:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>INSO STAR EUROPE<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ENDELAY ASSETS, S.L.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Carrer Principal P.I.Codonye, 8<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">46220 Picassent, Valencia, Spain<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email: <a href=\"mailto:info@insostareurope.com\">info@insostareurope.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Telephone: +34 621 14 33 49<\/p>\n","protected":false},"excerpt":{"rendered":"<p>INSO STAR EUROPE 1. Data Controller In accordance with Regulation (EU) 2016\/679 (General Data Protection Regulation \u2014 GDPR) and Spanish [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-49","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/insostareurope.com\/index.php\/wp-json\/wp\/v2\/pages\/49","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/insostareurope.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/insostareurope.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/insostareurope.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/insostareurope.com\/index.php\/wp-json\/wp\/v2\/comments?post=49"}],"version-history":[{"count":1,"href":"https:\/\/insostareurope.com\/index.php\/wp-json\/wp\/v2\/pages\/49\/revisions"}],"predecessor-version":[{"id":50,"href":"https:\/\/insostareurope.com\/index.php\/wp-json\/wp\/v2\/pages\/49\/revisions\/50"}],"wp:attachment":[{"href":"https:\/\/insostareurope.com\/index.php\/wp-json\/wp\/v2\/media?parent=49"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}